Research has shown that a significant percentage of initiatives fail when the ‘organisational transition issues’ are not fully addressed. This is largely due to the fact that organisational change disrupts people's expectations and their concepts of what is familiar and comfortable about the way they currently work. When people are not adequately prepared some will deny or resist the change.

The ultimate goal of any change initiative is to ensure everyone affected by the change is ready, willing, and able to appropriately perform his or her role in the new environment. Change management is a critical part of any programme or project that asks people to accept new structures, processes, technologies and values.

Cander works with its Clients to effectively integrate the full change management life cycle into a delivery programme or project to ensure the changes sought are embedded by taking affected people along the transition journey. This ultimately reduces the risk of successfully achieving goals and the realisation of benefits.

Our tried and tested approach takes a pragmatic view to the change management lifecycle and utilises a range of techniques throughout delivery and embeds continuous improvement into the new organisation. The approach is summarised below.